❓ Frequently Asked Questions
Answers to all your questions about 111abc
From opening an account to bKash deposits, bonuses, cricket betting and safe gaming — this page has detailed answers to all the important questions about 111abc.
111abc is a safe and entertaining online gaming platform for players in Bangladesh. This FAQ page has been put together so you can easily find the information you need. Below you will find detailed answers to all common questions about opening an account, depositing and withdrawing money, game rules, bonus terms and responsible gaming. If you cannot find your question, contact our 24/7 Bengali live chat directly.
Section 01
Account and Registration
To open an account at 111abc you need an active mobile number, a valid email address and a strong password. The registration process is fully available in Bengali and takes just a few minutes to complete. Make sure you are 21 years of age or older.
No, a player may only hold one account. Opening multiple accounts is against 111abc's rules. If duplicate accounts are detected, they may be suspended and the associated balances risk being forfeited. Please follow this rule strictly for fair play.
If you have trouble logging in, first reset your password using the "Forgot password?" option. Check that Caps Lock is off and make sure you are entering the correct email address. If the problem persists, contact our 24/7 live chat support — help is available in Bengali.
Yes, 111abc carries out account verification to ensure safe and responsible gaming. Identity verification may be required before large withdrawals. This process is done to protect your account and your information is kept completely confidential.
Yes. The 111abc website is fully mobile-responsive, so you can play directly in a browser from a smartphone or tablet — no separate app download needed. It works equally well on both Android and iOS devices.
Section 02
Deposits and Withdrawals
Money deposited via bKash is usually credited to your 111abc account instantly. During peak network times it may take up to a few minutes. Once credited, you will receive an SMS or email notification.
The minimum deposit at 111abc is ৳100 (for all methods). The minimum withdrawal amount is ৳1,000. These limits are the same for all payment methods — whether you use bKash, Nagad, Rocket, Upay or bank transfer.
Yes, Nagad is fully supported. You can both deposit and withdraw using Nagad. For withdrawals, make sure the Nagad number registered to your account is correct and verified. Withdrawals are typically completed within 10 to 45 minutes.
Withdrawals at 111abc are generally processed within 10 to 45 minutes. Bank transfers may take a little longer. There are generally no additional processing fees for deposits or withdrawals, though your mobile banking provider's own charges may apply.
111abc supports transfers through major banks in Bangladesh, such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. The minimum deposit for bank transfers is also ৳100. Contact live chat for details on specific banks.
Section 03
Games and How to Play
To bet on BPL (Bangladesh Premier League) matches at 111abc, go to the cricket section, select an ongoing or upcoming match and choose your preferred market — such as match winner, toss, total runs and so on. Set your bet amount and confirm. With live betting you also have the option to change your bet while the match is in progress.
111abc offers slot games from a range of leading game providers. You can enjoy popular games from PG Soft including Fortune Tiger, Fortune Rabbit and Mahjong Ways; from Pragmatic Play including Gates of Olympus and Sweet Bonanza; and from JILI including Fortune Gems and Super Ace, among many others.
RTP is a percentage that indicates how much of the total bets a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered — however this is a long-term mathematical average and is not guaranteed in every session.
111abc's live casino section features games from providers such as Evolution Gaming and Ezugi. You can play live blackjack, live roulette, live baccarat, live poker and game show format games. These games are broadcast live, giving you the feel of playing with a real dealer.
Yes. All games offered at 111abc are based on Random Number Generator (RNG) technology, which ensures completely random and fair results. Reputable providers such as PG Soft, Pragmatic Play and JILI are regularly audited by third parties.
Spribe's Aviator is a crash-style game where a plane takes off and a multiplier keeps increasing. Place your bet and cash out before the plane crashes. The longer you wait to cash out, the higher the potential reward — but the risk is also higher. It is a fast-paced, strategy-based game.
Section 04
Bonuses and Promotions
A 100% welcome bonus is available on your first deposit at 111abc, up to a maximum of ৳5,000. For example: deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000. The bonus becomes withdrawable after meeting a 15x wagering requirement.
A 15x wagering requirement means you must wager 15 times the bonus amount before you can withdraw. For example, if you received a bonus of ৳1,000, you would need to place a total of ৳15,000 in bets to become eligible for withdrawal. This can be completed step by step on any eligible game.
111abc's VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. You move up through levels by playing regularly. Weekly cashback starts at 0.2% at Bronze level and goes up to 0.8% at Diamond level. Higher levels also come with faster withdrawals and priority support.
Bonus eligibility depends on the specific terms of each offer. Welcome bonuses generally apply to specific game categories. To find out where a particular bonus can be used, read the offer details or ask our live chat support.
Yes, 111abc offers limited-time promotions for various occasions such as Eid, Pohela Boishakh and other special events. Check the 111abc promotions page regularly or stay in touch via live chat to get the latest information on these offers.
Section 05
Safety and Responsible Gaming
Yes. 111abc uses SSL encryption technology to keep all data secure. Your personal information and financial transactions are processed through encrypted connections. Your information is never sold to third parties — this is our firm commitment.
No. 111abc is for people aged 21 and over only. You must declare your age during registration and may be required to prove it during the verification process. Accounts belonging to underage users are suspended, and this is part of our responsible gaming policy.
Yes. If you feel gaming is getting out of your control, let the 111abc support team know. Options are available for a temporary account break or permanent self-exclusion. Assistance with this is available on our 24/7 live chat.
111abc places the highest importance on responsible gaming. If you notice signs of addiction, visit our responsible gaming page and speak with the support team. Options are available for setting limits, cooling-off periods and referrals to professional help.
If you notice suspicious activity, change your password immediately and inform our support team. We will investigate the account quickly and temporarily lock it if necessary. Use a strong password for security and do not share your login details with anyone.
The 111abc support team provides assistance in Bengali via live chat 24 hours a day, 7 days a week. You can chat directly from the live chat widget on any page of the site. For email contact, you can write to [email protected].
Still have questions? Contact support
Our expert team is available 24/7 in Bengali to help. Get an answer in just a few seconds on live chat.
Email: [email protected] | 24/7 live chat support available